TERMS & CONDITIONS

General terms and conditions

The following Terms and Conditions (Terms) apply to all purchase orders in our online shop available at www.furnidesign.eu, operated by FURNI DESIGN Sp. z o.o., based in: Niałek Wielki 22c, Wolsztyn 64-200, Poland, NIP (tax identification number): 9231739862, REGON (statistical identification number): 521880650.

Share capital: 15000 PLN. Our company is registered in the National Court Register of Entrepreneurs kept by SĄD REJONOWY POZNAŃ - NOWE MIASTO I WILDA W POZNANIU, IX WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO under KRS number 0000967316.

1. Scope

Our terms apply to all orders placed via our online shop.

These Terms also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract, options for corrections

The contract is concluded with FURNI DESIGN Sp. z o.o..

By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text

The language(s) available for concluding the contract: English, Polish

We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. You may also view the text of the contract in our customer login area.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

We only dispatch goods en route; pick up by the customer is not possible.

We do not deliver to a parcel locker.

5. Payment

The following payment methods are basically available in our online shop.

IdoPay
VISA.MASTERCARD, APPLE PAY, GOOGLE PAY, BLIK, PayByLink, PayPo

6. Right to cancel

Consumers are entitled to the statutory right to cancel, as described in the instructions on the right to cancel. Businesses are not granted any voluntary right to cancel.

7. Warranty and guarantees

For consumers the following applies: statutory rights shall apply with respect to liability for defects. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. We are under a legal duty to supply products that are in conformity with this contract. Complaints can be submitted by:

• e-mail: biuro@furnidesign.eu
• post: FURNI DESIGN Sp. z o.o., Niałek Wielki 22c, 64-200 Wolsztyn, Polska

When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above. If, because of the kind of the thing or the manner of its assembly, it would be excessively difficult for the buyer to deliver the thing, the buyer shall be obliged to render the thing available for the seller at the place at which the thing is located.

Applicable to businesses: our liability under statutory warranty for defects is excluded due to 558 § 2 of Kodeks Cywilny (Polish Civil Code). Exclusion or limitation of liability under statutory warranty for defects is ineffective if the seller has deceitfully concealed a defect from the buyer.

Applies for both consumers and businesses: for some products additional guarantees may apply; information about any additional guarantees (e.g. producer guarantee) and their precise conditions can be found next to the product or on distinct information pages in the online shop, if applicable.

Customer service: Our customer service is available for queries, complaints and claims on working days from to via phone at +48 86 384 47 46 as well as via email at biuro@furnidesign.eu

8. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

9. Code of conduct

We have submitted to the following code(s) of conduct:

Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf)

10. Online dispute resolution

We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body. The competent body in this matter is: Provincial Inspectorate of the Trade Inspection in Warsaw, Henryka Sienkiewicza 3, 00-015 Warszawa, Poland, www.wiih.org.pl.

Furthermore, the European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.

11. Final provisions

For businesses Polish law applies; the provisions of the UN Convention on Contracts of the International Sale of Goods are excluded.

For businesses, public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.